Singapore government-owned supermarket NTUC Fairprice is profiteering from the virus outbreak by raising online delivery fee to S$9 for purchases under S$59.
Previously, the delivery charge was S$7 for online orders under S$59 and free for orders of S$59 and above. Now, the delivery charge for orders below S$59 will be S$9 and orders between S$59 and S$79 will be S$7, while those that are S$79 and above will not incur a delivery charge.
NTUC CEO cum PAP MP Seah Kian Peng said he is raising the fees to make more money from increased online orders:
“The service fee will partially cover the costs of processing, picking and packing online grocery orders… Visits to the FairPrice Online website had almost tripled, which has placed heavy demand on its existing online grocery infrastructure.”
The increase in delivery fees came after NTUC terminated all ongoing promotions and raised prices by as much as 35% in February.