photo-of-train-breakdown-from-steve-chee

Singapore’s public transport operator SMRT covered up a 40-min-long train breakdown between Clementi station and Jurong East interchange station this morning (Oct 25).

There is no announcement on its official public announcement channels – Twitter and Facebook page.

Irate passengers took to Twitter to slam the national train company for not making announcements.

Passenger Steve Chee posted on Twitter stating that the train breakdown started at 6.50am and ended 40 mins later at 7.30am.

Another passenger posted on Twitter saying that he took 25 mins for one trip between Clementi and Jurong East interchange.

There is still no announcement of the train breakdown by SMRT as of press time. It is likely SMRT is not reporting incidents to make itself look good on train reliability surveys.

Earlier in April, the Land Transport Authority published a survey claiming Singaporeans believe train reliability have increased and then in September, government university, Singapore Management University (SMU), published another survey claiming Singaporeans are more satisfied of the train services than ever.