In a video featured by Channel News Asia, Transport Minister Khaw Boon Wan claimed that Singaporeans are unhappy of train breakdowns because of high expectations:
“The unhappiness of Singaporeans over train disruptions, I think is testament to the fact that we have high expectations of the engineers who built, run and maintain the MRT.”
As criticisms of increasingly-frequent train breakdowns continue to grow, the newly-appointed Transport Minister have been trying to manage public opinions by comparing Singapore’s public transport system with other countries’. Minister Khaw Boon Wan also indirectly faulted train breakdowns to rail engineers and maintenance staffs, by refusing to acknowledge his ministry and the two public transport operators’ mistakes.
You may view the video here: