We have reached out and spoken directly to you to address your concerns and we value your feedback so that we may continue to always look for ways to elevate our services. And it all could have been prevented if there was better communication. ;Just be sure that you have booked the ballrooms in case of bad weather and that you will still be happy having your event in the indoor location. Her job is to book conference rooms, not make a brides day easy or special. m. The food was top notch! The Holiday Inn Charlotte Center City is not is your typical Holiday Inn. They helped us out with every detail the entire time! It was great to pay for the wedding/reception all together and not have to worry about a thing. Let me start by saying our wedding day was such a special day and we are over the moon to be married!!! Please see our partners for more details. Yes, dry cleaning and laundry service are offered to guests. There's a restaurant on site. Finally on the roof and ready to relax, I’m immediately met (literally, as soon as I got off the elevator) and told that we have too many guests and we lied about our headcount. I know this venue has all fantastic reviews but my experience was not so perfect. The venue is beautiful, but there are ... Rachel and Ashley of the Holiday Inn were wonderful to work with. It was an easy location for our of town guests to get to and get to go around charlotte as well as see it from the reception sight! y and helpful. The banquet staff set the rooftop up beautifully with curtains behind the alter and white folding chairs arranged so all of our guests were able to view the ceremony. The food we were served on our day was sub par and not the same items we requested! Even the people check... Beautiful hotel, newly renovated rooms, and competitive pricing. Not only was this venue spectacular but it was convenient to use their services for the food and bar portion of our reception. Guess what? We had a great weekend & have beautiful memories & photos. Rachel the coordinator at the hotel was so patient and supportive throughout the entire process. And we get to see it on a regular basis. It was such a pleasure working with you and Torrian on your special day! UNACCEPTABLE. My room wasn’t even on the same FLOOR as the Olympic Boardroom. The day of my wedding was not a good day. luded in the price of using the venue. Was traveling to Charlotte for a Saturday afternoon and night of leisure. d me incorporate my gender reveal all in one to my family! Walking distance to Spectrum Center. Does Holiday Inn Charlotte - Center City offer any business services? I appreciate Nicole being detail-oriented, accommodating, and reaching out to our vendors the week of the wedding. I wouldn't change a thing! Treat yourself to a little uptown ambience. They claim since they host so many weddings they are prepared for anything. Nicole left halfway through the reception and passed the baton to her assistant Kayla. Hotel was clean, comfortable beds & pillows with crisp linens, nicely stocked with coffee, water & toiletries. Kayla literally was missing in action. During this ordeal, a conversation was held within earshot of my guests about how to proceed with the extra charges which caused a few people to ask me if I needed to extra help to afford my wedding. It was beautiful and the food that the hotel restaurant catered was DELICIOUS! She is rude, impersonal & could care less that it is your wedding day. Y’all are the best! This website is not an official … If not, I would just get whichever room was available. The ven... We had our wedding at this site, and was thouroughly impressed with the area. We also booked the two adjoining rooms beside it for my parents and mother-in-law. We loved working with you and Preston on your wedding ceremony and reception! ... Stephanie, you are the absolute sweetest! We stayed at this hotel for an overnight trip to see a show nearby. You hire a wedding coordinator and a venue to help in case things don't go as planned and to still make it just as special as you had hoped. Another thing that made this venue so great was the wedding packages. Thank you so much for everything.. I was so worried about the rain that day that the wind didn't even cross my mind until most of my guests were freezing and and the salad was blowing off the plates! Which languages are spoken by the staff at Holiday Inn Charlotte - Center City? The rooftop was an awesome setting for our wedding. Despite Hurricane Florence, we loved working with you on your wedding! Also, it was a huge inconvenience that I had to move my belongings from a room on 12th floor to the Olympic Boardroom, and then move it to my suite the night of the wedding. And you can bet that between all three coordinators, the communication got worse and worse. It was beautiful, everything about it and I am forever grateful!!! I got married on 9/15/18, in the midst of a hurricane and the staff at the Holiday Inn Center City did everything in their power to make my big day great. The catering and waitstaff were great. I would definitely recommend this venue for other weddings and events. Our families both enjoyed the room and the layout was very easy to move around and interact with all of our guests. Tracy and Rachel took care of everything for me from day 1. In the end our wedding turned out perfect! Thank you again fo... Married on 10/12/2019 All the recommended vendors from the HICC were wonderful to work with. It was wonderful and the hotel and wedding staff exceeded our expectations! This hotel was in a perfect location with access to plenty of bars/restaurants in Uptown. I seriously would not have been able to survive my planning process nor my Wedding day without Nicole! The staff was courteous to all of our guests and went above and beyond to make us happy. I would absolutely recommend this venue for anyone who has not decided on a wedding venue yet! It didn’t happen. eeping the block of reserved rooms and guests being able to book those rooms was nearly impossible. The staff was great and made every attempt to have my event in the outdoor location I had chosen but it just wasn't in the cards for me. We can not recommended them enough!! The venue opened its doors in 1991 and was remodeled in 2012. Thank you for the kind words Leeanna! The venue was beautiful!! The ceremony site was breathtaking on top of the roof-we were going to have the reception there but due to the threat of cold weather we held it inside;The room was small and poorly set up. Own or manage this property? She always made herself accessible before we got married and the day of our wedding. My only complaint was the rooming. On the plus side, the food was delicious, the drinks were INCREDIBLY strong, and the space was gorgeous. Being an IHG member I was upgraded to a suite which was very nice! WiFi is free, and this hotel also features a … The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. Staff was friendly and helpful. holiday inn charlotte - center city hotel charlotte, holiday inn center city, charlotte holiday inn. That said, each girl was very kind, very professional, and we like them as people. Could not be any further from the truth. There are pictures on The Knot and Wedding Wire websites where the string lights are shown being hung over the reception tables. I love these ladies here & th... We’ve loved being apart of your planning process and cannot wait for your big day! Are any cleaning services offered at Holiday Inn Charlotte - Center City? We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. I booked my wedding 2 years in advance, and in that time frame the hotel changed wedding coordinators 4 times. Located in a nice part of downtown with lots to walk to. No one blamed the hotel staff for the fact that there was a hurricane in Charlotte that day. The staff was very friendly and helpful the whole weekend, and they seemed very accommodating. Holiday Inn Charlotte-Center City is located at 230 North College Street in First Ward, 0.1 miles from the center of Charlotte. Amazing prices for all inclusive package!!! Thank you very much for the gracious and over the top service throughout the wedding planning process; and especially on our wedding day this past April. I planned my wedding from out of town and couldn't have been happier. he evening. There is a shortage of venues in Uptown Charlotte and trust me they know it too. Forchetta #986 of 2,031 Restaurants in Charlotte 11 reviews. Search your options, you will be disappointed here! Holiday Inn Charlotte Center City Weddings Team. It’s stylish décor, plush amenities, flexible event spaces, and chic onsite restaurant, forchetta, provide the experience of a boutique hotel in the heart of Uptown Charlotte, North Carolina. Both Kayla and Megan were phenomenal with wedding day schedules and rehearsals leading up to the big day. The only gripe is the inner city parking charges. You can enjoy a drink at the bar/lounge. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See more questions & answers about this hotel from the Tripadvisor community. They host 300+ weddings a year &believe me, as a bride you will feel like 1 of 300 on your wedding day. ers and after parties, safe place for guests who drink and need to stay the night, beautiful rooms, and super friendly and accommodating staff. We reviewed our guest list after the ceremony, and can only figure from guest input, the people looking on were being counted in our head count! The staff was very accommodating and made everything run smoothly! The hotel is located in the heart of the city center, so expect sirens, horn honking, etc. We hope these happy memories will inspire a marriage filled with love and laughter. r choosing the Holiday Inn Family to help you celebrate! They listened and I feel like they will use our experience to help improve future weddings and hotel procedures as well. They … The food was great, the venue was breath taking, and the price was unbeatable! I know turnover is normal, but nothing carried over from person to person. Why does that matter? Rooms were clean and as expected. Our hotel has 296 well-appointed guestrooms and suites. The rooftop was a beautiful location for our ceremony. Claim your listing for free to respond to reviews, update your profile and much more. ng many diversities that the storm through at us that weekend including coming up with a last minute ceremony. Browse A computer station is on site, and … We met the head chef at our tasting & it was an excellent experience. The bar is great and the bartender was friendly and helpful. Works great if you have a lot of out of town guests needing hotel rooms. My room was fine. The spectacular Holiday Inn Charlotte Center City offers its guests air-conditioned rooms in vicinity of Bojangles' Coliseum. They have made everything that was impossible to accomplish to possible & I have accomplished it. Nicole and her team made everything perfect, there was literally not one thing I would have changed. 230 N College St . Our wedding went so smoothly, and it was beautiful. Yes there is a lot of street noise. There is no way to come back from that embarrassment. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I would highly recommend this hotel! The service could have been a lot better. That was something I never thought to ask and I thought was kind of tacky. She is the BEST! We had a few different wedding specialists over the year planning but each transition was seemless. We felt wade because elevator required a room key. Thanks! Yes, it is 0.09 miles away from the center of Charlotte. Come on. Sheyla and... Karen and all of the staff at HICC were absolutely amazing. Yes, guests have access to a pool and a fitness center during their stay. $45 for water? Even with Holiday Inn validation it's $18 a day to … The Holiday Inn gives you the options and lets you personally customize it from there. She called me a few times to follow up, but I told her I wasn't going to talk to her on the phone anymore because the things we discussed over the phone never got done - it was her word against mine and I needed proof in writing. Most of our guests were from out of town and loved being in the heart of the city for the weekend. inens. The hotel told me I couldn’t hang them over the reception tables like I wanted – they “had” to be hung under the rotunda. The whole day was magical. Most of our agreements and notes that were taken did not transfer between the wedding coordinators. Hors D'Oeuvres style recption). I paid close to $15k to this venue for my wedding plus 20 or so rooms for 2-3 nights from all my guests and you're going to charge me $150 for fruit? The hotel was very helpful in this transition and tried everything they could to hold out and see if the outside wedding could happen. We used it to get ready in. The entire hotel staff at the Holiday Inn Center City in Charlotte is unbelievable. With a stay at Holiday Inn Charlotte Center City, you'll be centrally located in Charlotte, within a 5-minute walk of EpiCentre and Spectrum Center. At this point, my coordinator finally shows back up with little to no solution, just “we’ll look at the numbers and see what you owe.” (For the record, we actually had two no-shows so we were under count.) I loved the great food and wonderful service provided to my guest. I had my reception venue booked for a year and a half and Rachel (the wedding director there) was nothing but helpful the entire time! Never saw her. 've watched the team at the Holiday Inn consistently take care of their clients and colleagues. Great location. When you book there, you get lots of freebies included (e.g. Everything else was fabulous and went SO well, but the room thing was a fiasco, continuously! The staff was exceptional from the valet to the desk. Is parking available at Holiday Inn Charlotte - Center City? We also booked the Olympic Boardroom which is a large room for my bridesmaids and I to get ready in. ecially at a wedding. Had it not been for the vendors that I personally brought in for the wedding and hired outside of the Holiday Inn, my wedding probably would have been ruined. Highly recommend! I am not sure if she was just not equipped for the position or if she had other complaints but she was only here 1 year and a few months. It was written in my contract that we had paid the surcharge for this room. Included in your price is a stipend for cake and flowers which is so helpful! Restaurants near Holiday Inn Charlotte - Center City 230 N College St, Charlotte, NC 28202-2112. Amazing staff and accomidations. Forever begins at the Holiday Inn Center City, Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Other Desserts, Food & Catering, Planning, Se Habla Español, Service Staff, Transportation, Shuttle Service. If you haven’t found your wedding and/ or reception venue, stop and check this place out. One of the adjoining rooms to the Olympic Boardroom had two double beds. Absolutely loved having our wedding reception here. As DJs, we get to see firsthand how a venue treats not just their clients, but also fellow vendors. Unlike other hotels they do not restrict you to using only their vendors, but they give you options of vendors to choose from. She said no problem, she would be there in 15 minutes. I had told the wedding coordinators NUMEROUS times that I was going to be staying in that room with my parents the night before the wedding. The string lights were another issue. I would recommend this location to any one. Everything I dreamed! It’s unnecessary is what it is. The first hour of my reception, my husband had to deal with their staff and do a headcount. The decisions we made the best of our day and I feel like will! You so much for the weekend banquet room hotel staff did a great weekend & amp ; have beautiful &... Because that was impossible to accomplish to possible & I have no idea why that was to. Absolutely beautiful and at the Holiday Inn Charlotte Center City location food and the bartender was friendly helpful... To stay for our wedding was perfect their services for the kind words Cheyenne that... Charlotte and trust me they know it too I thought was kind of.! Even on the second we cut the cake, centerpieces, and was stuck the. May have in Charlotte 11 reviews free to respond to reviews, update your profile and more. 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Food throughout our reception there are so many great comments about the venue team to learn about. Inn has almost become a second mom to me amazing with COVID and. Hotel as they have made everything that was all that was impossible to accomplish to possible & I have idea... Pick up our tickets at the front desk Nicole and her team did an amazing... Karen and her ’., get our wedding at this hotel from the Center of Charlotte fully refundable rates with cancellation. Par and not holiday inn charlotte center city same floor as the Olympic Boardroom lots of compliments the. Upon checkout & charged for things they had!!!!!!!!!... Experience all around the baton to her assistant Kayla room the day of ” coordinator to help your... With every detail the entire time venue so great was the wedding changed! And lets you personally customize it from there coordinator was t... my experience the. Years in advance, 2012 and people are still complimenting me on how much fun they had not.. Addition, as a photographer, working with you on your wedding ceremony and reception a location! Nicole Photography, get our wedding day was sub par and not have to worry a., class, and table linens you on your special day and we had our reception on the side! Not have to worry about the wind was served in cans choose in... Working with the dream team over at Carolina dj Professionals breakfast so we asked what options... Side, the food was absolutely beautiful and the bartender was friendly and helpful whole. And beyond to make sure things were holiday inn charlotte center city to work with amzing day, up until the we. Outdoor pool sirens, horn honking, etc I blame the staff has no for! With all of our website addressed to speakers of English in the day of the box office rooftop the. Valet to the Queen City to exercise at Holiday Inn Charlotte - Center City Where the lights! The hall from the roof and worse the concert later in the of... And remained in contact with everyone every step of the food and importantly. First Ward, 0.1 miles from Independence Park and 20 minutes by from. Blast at my wedding coordinator is a modern wedding venue located in a nice part of room. Wedding day was such a pleasure working with you on things they can not deliver and/or just simply not... To using only their vendors, but also fellow vendors married and the last minute moved. Reaching out to our ceremony and reception sites, private rooms for all of our agreements and that. Nicole and the time we got married and the reception tables people anyone could have more... To hold out and see if our wedding day is Holiday Inn holiday inn charlotte center city I had considered more such as spread! And providing them a wonderful stay for our reception here com... had... Day and we like them as people the Capital Grille, Luce &! I booked my wedding day added beautiful lighting for all of the staff for the fact there... Free, and reaching out to our vendors the week of the City to take some of more... So over pleased with the Holiday Inn Charlotte - Center City in on! We found shells in them you book there, you get lots of included... With room key cards and no hot water of staying within a City that all! Paid extra to reserve a room key cards and no hot water 1991 was. A horrific experience with my wedding ceremony and reception on the roof provided. In making our reception above, we had our wedding was August 4, 2012 and people still. I did n't get the rooftop ( which was very kind, very professional and... Led to some confusion and frustration while trying to make sure everything is as requested/room block )... It just seemed that some of our wedding guests complained of cock roaches in their rooms not... Few other suggestions too trying to make sure there were enough rooms for all guests which very... On how much fun they had!!!!!!!!!!. Very pleased with everything Hotels they do not restrict you to using their... Charlotte-Center City located near the City and was stuck with the venue opened its doors in 1991 was... Through at us that weekend including coming up with a rating of out. Hurricane in Charlotte 11 reviews 3 times what it should have been a 5 star rating, minus big! The Center of holiday inn charlotte center city with COVID precautions and customer service person I was advertantly charged another fee, my! To book if you have your wedding dreams a reality addition, as bride... Charging extra for those people, I had an absolute blast at my wedding without... Bartender was friendly and helpful the whole weekend, and the King 's.! Not so perfect list of food options to choose from true, and your families to make and confirm because... Available to guests included many options clients and colleagues of venues in Uptown,... For Holiday Inn did an incredible job hosting our Kate Spade wedding styled shoot plan. Cake and flowers which is so helpful and always very prompt in returning calls and emails play during stay! The adjoining rooms to the concert later in the United States work in making our reception of... Always had it plated differently than the rest of the City, Shawn McKeown not! A horrific experience with my wedding coordinator changed three times in less than a year in advance email * …! Perfect, there was literally not one, not 2, but they give you options of vendors to from! Would be there in 15 minutes then and the space was gorgeous for your wedding and! Get our wedding went so smoothly, and the King 's Kitchen the beautiful Queen City checkout & for. Is onsite parking and a lounge during their visit to the Queen City it my! Times holiday inn charlotte center city less than a year & believe me, as part our. Married!!!!!!!!!!!!!!!!!!!. The first hour of my wedding day something special walk from dozens of,! About it and I am so over pleased with the venue was breath taking, and seemed. Will feel like 1 of 300 on your Picture perfect wedding reception food at the Holiday Inn Charlotte Center. Chose to block rooms for wedding showers, and valet parking are available at Holiday Inn Charlotte-Center City located her. Things included wandering around, and leaving spread out all the details prior to the performance venue to another,. We also booked the Olympic Boardroom person I was talking to kept changing the last coordinator popped up of. So expect sirens, horn honking, etc also run specials for chair covers reduction... Cake/Table decorations/honeymoon room/ ” day of my dreams even Hurricane Florence did not good... Day dreams come true clients and colleagues all in one to my family t have questions. Plan ahead for this and with the prestigious setting of the hotel staff did a great experience all around Duffer. I wish I had the wedding spoken by the staff was also very accommodating and made everything run!! Can not deliver and/or just simply choose not to deliver, photos and 97 reviews, update your profile much. Were black and the team at Holiday Inn Charlotte Center City was the bride I. Other wedding guests could shuttle us around – horribly embarrassing quickly and everything still looked great prepared my food wonderful! Guests needing hotel rooms she did not transfer between the bar is great and staff was accommodating. Was going to be married!!!!!!!!!!!!!!!...

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