The developer of Design Built Sell Scheme (DBSS) Trivelis at Clementi Avenue 4 has refused to compensate residents for some 413 defective units out of 888 units, and instead offered a “goodwill package”.

In their press release, EL Development made the following response to specific defects:

1) Obstructive sanitary pipes in service yard 4-room units
ELD will relocate these sanitary pipes to the external area such as the RC canopy or aircon ledge, pending approval from both affected residents and the relevant authorities. Otherwise, ELD will make payment of a sum “as a gesture of goodwill” to affected residents.

2) Shattered shower glass panels and rusty dish holders
Free installation of “a safety film on the glass shower screen” (it is unknown if this is a replacement or not) and replacement of dish rack.

Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis website
Photo from Trivelis website
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident

3) One-year warranty for laminated flooring
Extended to 10 year warranty of the material excluding labour costs.

4) Flooding in the corridor during heavy rain with strong wind
New drainage pipes will be installed. Residents are also entitled to an acrylic panel to be installed at their metal gate on a per-request basis.

As for other defects, ELD said they will help address them.

Do you think affected residents should file a collective lawsuit against such developers, and even the HDB for those BTO defects?

Related article:
500 residents complain against Trivelis DBSS
KPMG Survey: More Construction Project Failures in the past 3 years
Bukit Panjang BTO flats face serious floor tiles quality issue

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