A premium Design, Build, Sell Scheme (DBSS) flat development at Clementi is facing complaints by as much as 500 buyers. Trivelis DBSS is a 888-unit, three 40-storey condominium located at Clementi Avenue 4 with 3-room flats going at $470,000 and 4-room flats going at $650,000.

Photo from Trivelis website
Photo from Trivelis website

DBSS flats are supposed to come with superior finishing and designs over their cheaper Built-to-Order counterparts.

However the end product is a slew of construction mess.

A reader of Trivelis DBSS has shared his pictures with the media:

Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident
Photo from Trivelis Resident

Several Trivelis residents have also taken their complains online:

Haja Keppel Bhai: I bought a 3room flat here, I can’t put a queen size bed in the second room. If I put, I can’t open the room door.

Salence Lim: DBSS … to me should be designed n build with the standard of extra living comfort or known as luxury living but what we get is poor standard design n quality of living unit n we paid more more

Joo Keng Seow: Rain water flow out from the slits at the bottom of the shower screen during raining. When the shelter outer wall was perfectly dry. This could be water seepage in the internal walls. Am still waiting for solution from ELD. waiting……

Ivy Low: What’s worse is ELD’s attitude toward the whole drama. How can they expect the residents to write to them individually? Then the replies will be, this problem is unique to your unit and a few others, hence we will only change one panel of the shattered glass… How would we know if they are not just lying that an issue or concern is unique? Are we supposed to wait around for the glass with obviously low QC standards to crack mysteriously one day and endangering our children and our lives? Are we supposed to wait past one year when obviously all low quality finishes start to break down and they shift the responsibilities to hdb?

Geraldine Tan-Wee: Our DBSS estate also has its fair share of crappy fittings. Imagine being told by our developer that our kitchen cabinets can’t withstand heat and moisture. These people don’t know how to cook or what? How can the materials used for kitchen cabinets not tahan heat and moisture? Also Meyer told my neighbours that the space btw the cabinet and the cooker hood is too little which is why the hoods break down easily. And my neighbours with engineered timber flooring who don’t use wet wipes or wet mops on them, see the flooring turn black anyway. Some neighbours have had windows that shattered or window seals that cracked so badly when it rains, the rain leaks into their homes.

The worse thing is the way the developer and HDB taichi the issues & our MP and RC was of no help. The RC was bound by red tape to support the views of their grassroots advisor and pls remember they are under PA. You are naive if you think your RC will act like an independent estate committee similar to a condo. Don’t make our mistake. Some of our own committee joined the RC only to realize it didn’t get things resolved. :p Until now, we are told the RC is the proper channel to do things but our RC members have become blind and deaf with time & red tape so our problems haven’t been properly resolved.

Whoever allowed our flats to get to this state should be answerable to the public. How come there were no checks and balances to make sure that proper QC was done before TOP? Just because it is a DBSS apartment, suka suka we are told it is not HDB and is private so we need to get the developer to step in & when it suits the authorities, that it is HDB so too bad. It’s utterly frustrating. Where is that bloody DBSS review outcome that KBW said was being undertaken? How come these developers are getting away with their dishonesty and lies?

Here are the details of the Trivelis construction project:

Developer: EL Development, a subsidiary of Evan Lim Group
Builder: Chian Jin Building Construction Pte Ltd

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